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Everything You Need to Know
Our FAQ page makes it easy to find everything you need to know—about your stay, our amenities, activities, policies, and more. Whether you’re planning your getaway or already settling in, think of it as your handy guide to making the most of your Lakeway Resort and Spa experience.
Frequently Asked Questions
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- Activities/Attractions
- Amenities
- Dining
- General Questions
- Groups
- Pets
- Rooms & Reservations
- Transportation
- What is there to do at Lakeway Resort and Spa? What is there to do at Lakeway Resort and Spa? Guests can enjoy the resort’s multi-pool complex, boutique spa, fitness center, fire pit with s’mores kits, Family Fun Zone, Lakeway Marina access, on-site dining, and seasonal resort activities.
- What Lake Travis activities are near the resort? What Lake Travis activities are near the resort? Lake Travis offers boating, kayaking, paddleboarding, fishing, swimming, sailing, and private boat charters near Lakeway Resort and Spa. Popular nearby spots include Lakeway Marina, Mansfield Dam Park, Lakeway City Park, Texas Sailing, Waterloo Adventures, and Lake Travis Zipline Adventures.
- Is Lakeway Marina near Lakeway Resort and Spa? Is Lakeway Marina near Lakeway Resort and Spa? Yes. Lakeway Marina is located steps from Lakeway Resort and Spa, giving guests convenient access to boating, fishing, swimming, jet ski rentals, pontoon rentals, and party barge rentals on Lake Travis.
- What family-friendly attractions are near Lakeway Resort and Spa? What family-friendly attractions are near Lakeway Resort and Spa? Family-friendly things to do near Lakeway Resort and Spa include Lakeway Marina, Lakeway City Park, Mansfield Dam Park, Waterloo Adventures, Lake Travis Zipline Adventures, Austin Zoo, and Hill Country Galleria.
- What parks and trails are near Lakeway Resort and Spa? What parks and trails are near Lakeway Resort and Spa? Nearby outdoor areas include Lakeway City Park, Mansfield Dam Park, and Hamilton Greenbelt. Guests can enjoy waterfront trails, picnic areas, swimming, fishing, scenic Lake Travis views, and outdoor recreation in the Texas Hill Country.
- Is Lakeway Resort and Spa near golf courses? Is Lakeway Resort and Spa near golf courses? Yes. Lakeway Resort and Spa is close to several Austin and Lakeway golf courses, including Live Oak Golf Course, Yaupon Golf Course, Falconhead Golf Club, The Hills Country Club, and Pedernales Golf Course.
- Is Lakeway Resort and Spa near downtown Austin? Is Lakeway Resort and Spa near downtown Austin? Yes. Lakeway Resort and Spa is located in Lakeway, Texas, near Lake Travis and about 25 miles from downtown Austin and the University of Texas area. Guests can enjoy a peaceful lakeside resort setting while staying within reach of Austin dining, shopping, live music, museums, and entertainment.
- Is there a fitness center on-site? Is there a fitness center on-site? Yes. Guests have access to a 24-hour fitness center with guest room key access.
- Is there a business center on-site? Is there a business center on-site? Yes. Lakeway Resort and Spa offers a 24-hour business center, included as part of the daily resort fee.
- Is there a pool? What are the hours? Is there a pool? What are the hours? Yes. Lakeway Resort and Spa features a multi-pool complex with an adults-only pool and hot tub with a swim-up bar, a family pool with an adventure water slide, and a courtyard pool with a volleyball net. The pool complex is open daily from 9:00 AM to 10:00 PM.
- Are any of the pools age-restricted? Are any of the pools age-restricted? Yes. Guests must be 18 or older to enter the hot tub or adults-only pool area. Guests must be 21 or older to enjoy the adults-only pool with swim-up bar.
- Does Lakeway Resort & Spa offer day passes? Does Lakeway Resort & Spa offer day passes? Yes. Lakeway Resort and Spa offers resort day passes through ResortPass. Day passes include access to the pool complex, self-parking, complimentary Wi-Fi, and dining outlets. Cabana rentals may also be available.
- Is there a spa on site? What are the hours? Is there a spa on site? What are the hours? Yes. The Spa at Lakeway Resort offers treatments, peaceful lounges, dry saunas, couples’ showers, and a terrace overlooking Lake Travis. Current spa hours are Thursday through Monday from 10:00 AM to 6:00 PM; the spa is closed Tuesday and Wednesday.
- Does the Spa at Lakeway Resort offer couples' massages? Does the Spa at Lakeway Resort offer couples' massages? Yes. The Spa at Lakeway Resort offers couples' massages as part of its bodywork services.
- Is there on-site laundry? Is there on-site laundry? No. We do not offer any laundry services.
- I want flowers, chocolates, champagne, gifts etc sent to the room. How do I do this? I want flowers, chocolates, champagne, gifts etc sent to the room. How do I do this? Please contact our team at (512) 261-6600
- Is there a gift shop or pantry on site? Is there a gift shop or pantry on site?
Yes. Lakeway Resort and Spa has a 24-hour Corner Pantry & Gift Shop.
- What are the dining options offered at Lakeway Resort and Spa? What are the dining options offered at Lakeway Resort and Spa?
Lakeway Resort and Spa offers several on-site dining options, including Sixty-Three Restaurant & Bar, which includes our Chef-curated specialty smoked in-house Bad Buck BBQ, Sunset Pool Bar, Back Porch, and Knock & Drop to-go In-Room Dining.
- What are the hours for Sixty-Three Restaurant & Bar? What are the hours for Sixty-Three Restaurant & Bar?
Sixty-Three Restaurant & Bar serves breakfast, lunch, dinner, cocktails, and happy hour with Lake Travis views. Hours may vary by day, so guests are encouraged to check current dining hours before visiting.
- Does Sixty-Three Restaurant & Bar require reservations? Does Sixty-Three Restaurant & Bar require reservations? Reservations are not required, but they are highly recommended for dinner service. You can make reservations at 512.261.7323.
- Is in-room dining or room service available? What are the hours? Is in-room dining or room service available? What are the hours?
Yes. Lakeway Resort and Spa offers Knock & Drop In-Room Dining, with fresh meals delivered directly to your room. Breakfast is available daily from 7:00 AM to 11:00 AM, and dinner is available Sunday through Thursday from 5:00 PM to 9:00 PM and Friday and Saturday from 5:00 PM to 10:00 PM.
- Does Lakeway Resort & Spa serve breakfast? Does Lakeway Resort & Spa serve breakfast?
Yes. Breakfast is available at Sixty-Three Restaurant & Bar.
- Is there a pool bar at Lakeway Resort and Spa? Is there a pool bar at Lakeway Resort and Spa? Yes. Sunset Pool Bar offers swim-up bar access, cocktails, mocktails, light bites, snacks, and poolside favorites with views of Lake Travis. Currently open on a seasonal basis.
- When is check-in and check-out time at Lakeway Resort and Spa? When is check-in and check-out time at Lakeway Resort and Spa? Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available based on availability. Fees may apply for early check-in and late check-out.
- Is early check-in or late check-out available? Is early check-in or late check-out available? We’re happy to accommodate early check-in or late check-out when available. Please contact the front desk before your arrival or during your stay, and our team will do our best to assist. Fees may apply.
- What are the front desk & lobby hours? What are the front desk & lobby hours?
Our front desk is open 24 hours a day. Guests also have access to a 24-hour ATM and 24-hour Corner Pantry & Gift Shop.
- Is smoking allowed on the property? Is smoking allowed on the property? Lakeway Resort and Spa is a 100% non-smoking property. A $350 smoking/vaping fee will be charged for any guest room with evidence of smoking.
- Does Lakeway Resort have free Wi-Fi? Does Lakeway Resort have free Wi-Fi?
Yes. Complimentary high-speed Wi-Fi is available throughout the resort and in guest rooms as part of the daily resort fee.
- Can my luggage be stored at the hotel? Can my luggage be stored at the hotel? Yes. Luggage storage is available at no charge to our guests.
- Can you receive and hold my packages at the hotel? Can you receive and hold my packages at the hotel? Yes. We do hold packages for guests. The first 3 are complimentary, but anything over 3 will incur a storage fee of $5 per package.
- How can I contact the front desk or concierge? How can I contact the front desk or concierge?
For assistance before or during your stay, please call Lakeway Resort and Spa at (512) 261-6600. You may also contact the resort by email at frontdesk@lakewayresortandspa.com
- Does the hotel have a meeting or event center? Does the hotel have a meeting or event center? Yes. Lakeway Resort and Spa offers over 24,000 square feet of meeting and event space on Lake Travis, including 15 meeting rooms, seven breakout areas, and three grand ballrooms. The resort can host corporate meetings, conferences, weddings, celebrations, and group events in Austin’s Hill Country.
- How can I arrange a meeting or event at the resort? How can I arrange a meeting or event at the resort?
To plan a meeting, wedding, or special event at Lakeway Resort and Spa, guests can contact the resort’s events team through the Meetings & Events page or call the resort directly at (512) 261-6600.
- Are group rates available? Are group rates available? Yes. Lakeway Resort and Spa offers group room blocks with special rates when 10 or more rooms are booked directly through the hotel.
- Is outside catering allowed? Is outside catering allowed? Yes. However, fees will apply on a per-person basis. Please contact our Sales department for specifics.
- Are there outdoor venue options for weddings and events? Are there outdoor venue options for weddings and events? Yes. Lakeway Resort and Spa offers outdoor terraces and lakeside lawns for ceremonies, receptions, and special events, with scenic views of Lake Travis.
- Does the resort offer audiovisual equipment for meetings and events? Does the resort offer audiovisual equipment for meetings and events? Yes. Lakeway Resort and Spa offers meeting space with audiovisual equipment and complimentary Wi-Fi to support corporate meetings, conferences, weddings, and special events.
- Is Lakeway Resort And Spa Pet-friendly? Is Lakeway Resort And Spa Pet-friendly? Yes. Lakeway Resort and Spa welcomes dogs under 60 pounds. A $150 non-refundable fee applies per stay.
- Are there dog-friendly parks near Lakeway Resort and Spa? Are there dog-friendly parks near Lakeway Resort and Spa? Yes. Lakeway City Park is located near the resort and features scenic waterfront trails, recreational space, picnic areas, and a dedicated dog park.
- Does Lakeway Resort and Spa charge a daily resort fee? Does Lakeway Resort and Spa charge a daily resort fee? Yes. Lakeway Resort and Spa charges a daily resort fee of $50 plus tax. The resort fee includes access to the multi-pool complex, high-speed Wi-Fi, a 24-hour business center, a 24-hour fitness center, daily housekeeping, in-room coffee and tea, bottled water, in-room safe, select toiletries, fresh-baked lobby cookies, local and long-distance calls, golf cart transportation to Lakeway Marina, and a daily $25 food and beverage credit. Please note the $25 credit begins on your first day and can't be applied on the day of arrival.
- What types of rooms and suites do you have available? What types of rooms and suites do you have available? Lakeway Resort and Spa offers 168 guest rooms and suites on Lake Travis. Accommodations include Deluxe Rooms, Executive King Rooms, the Lyndon B. Johnson Courtyard View Suite, and the Mansfield Lakeview Suite, with select options offering lake views, balconies, sleeper sofas, living areas, dining rooms, and floor-to-ceiling windows.
- Are there cots or cribs available for infants? Are there cots or cribs available for infants? Yes. Cribs are available upon request at no charge, subject to availability.
- Are accessible rooms or amenities available? Are accessible rooms or amenities available? Yes. Lakeway Resort and Spa offers accessible accommodations, including a King Lake View with Balcony ADA room. The resort’s accommodations page also links to a full list of accessible room features.
- What is your cancellation/deposit policy? What is your cancellation/deposit policy? We require a 1-night room and tax as a deposit to secure your reservation. We offer free cancellation up to 72 hours prior to arrival.
- How can I modify or cancel my reservation? How can I modify or cancel my reservation? Please call the hotel directly at (512) 261-6600 for any direct bookings. If you booked through a third party, you will need to contact that booking engine.
- Do you have an early departure fee? Do you have an early departure fee? No. We understand things can change. As long as we are notified prior to regualar check out time, there is no charge. However, fees may apply if its post checkout for that particular day.
- What documents are required to check in at Lakeway Resort and Spa? What documents are required to check in at Lakeway Resort and Spa? Guests are required to present a government-issued ID, such as a driver’s license or passport, along with a valid payment method at check-in. Please note that Lakeway Resort and Spa does not accept cash as a form of payment.
- Is there an age requirement to check into a room? Is there an age requirement to check into a room? Guests must be 21 years of age to check in.
- Do you have connecting rooms? Do you have connecting rooms? Connecting rooms are available upon request and are subject to availability. We do our best to honor requests, but we can not guarantee them.
- How do I get to Lakeway Resort and Spa? How do I get to Lakeway Resort and Spa? Lakeway Resort and Spa is located at 101 Lakeway Drive, Lakeway, Texas 78734, on Lake Travis in Texas Hill Country.
- Does the hotel provide transportation? Does the hotel provide transportation? The hotel does not have any complimentary shuttle transportation. However, transportation via UTV to and from the Marina and Live Oaks Golf Course is included in your resort fee if you have reservations.
- Do you have on-site parking? Do you have on-site parking? Yes. Self-parking is available at Lakeway Resort and Spa. Fees may apply.
- Is there a valet? Is there a valet? No. We currently do not offer valet at this time.
- What is the closest airport to Lakeway Resort and Spa? What is the closest airport to Lakeway Resort and Spa? Austin-Bergstrom International Airport is the closest airport and is 27 miles from our Lakeway Resort & Spa. You can cover the journey in 36 minutes via taxi or Uber. Additionally, Lakeway Airpark, a nonprofit public use airport, is located less than two miles away.